Eldred's - Auctioneers, Appraisers

Information on COVID-19

In response to the threat of COVID-19, Massachusetts Governor Charlie Baker issued a stay-at-home advisory to all Massachusetts residents lasting through May 4, 2020. While this means Eldred’s will be physically closed, many of our staff are working remotely. We are available to answer questions, field consignment inquiries, process payments, etc.
 
Please continue to check back for additional information as the situation unfolds.
 
AUCTION BIDDING OPTIONS AND SALE EXHIBITIONS
For April and May auctions, only online and absentee bids will be accepted; there will be no in-person bidding. To submit an absentee bid, please call 508-385-3116 and leave a message, or email tsargent@eldreds.com.
 
Because of the stay-at-home advisory and social distancing guidelines, there will be no public exhibitions for April and May auctions, but we will post numerous photos on our website. When the advisory is lifted, appointments for in-person viewings may be available. 
 
INVOICE PAYMENT
We request all payments be made via credit card or wire/ACH transfer. (Wire/ACH payment instructions are included with invoices.) During the month of April we’ve reduced our buyer’s premium to 23% for all forms of payment.
 

We accept all major credit cards with domestic billing addresses for up to $5,000 of the invoice total. (Note: Credit cards associated with online bidding registration are not automatically charged and we do not have access to those card numbers.)

We do not accept PayPal. If you must pay by check, our mailing address is Eldred's, P.O. Box 796, East Dennis, MA 02641.   

For payment processing please call the following Monday through Friday:
 
Between the hours of 8:30 am and 12:30 pm Eastern, call: 508-737-6467.
Between the hours of 1:00 pm and 5:00 pm Eastern, call 508-737-6415.
*Mailboxes for these off-site phones are inactive, so please email sarah@eldreds.com if you encounter difficulty reaching a staff member by phone.
 
 
 
SHIPPING ALERT
Please expect shipping delays for both in-house and outsourced shipping through May 4. In compliance with the stay-at-home order, merchandise pick-up is not available until after May 4, including pick-ups from our third-party shippers.  
 

CHANGES TO THE AUCTION SCHEDULE AS OF APRIL 3, 2020:

Treasure Chest Online-Only Timed Auction: Bidding runs now through April 13. No changes.

Asian Art: April 14-15 at 10 a.m. No changes.

Fine & Decorative Art: May 14 at 10 a.m. This has changed from June 4 to May 14.

Summer Living Sale: May 15 at 10 a.m. This has changed from June 25 at 6 p.m. to May 15 at 10 a.m.

American Paintings Auction: May 21 at 11 a.m. The date is the same, but the start time has changed from 6 p.m. to 11 a.m.

Americana Collection of Betty & Sam Pierce: June 10 at 10 a.m.This has changed from March 19 to April 23 to June 10.

The Spring Sale: June 11-12 at 10 a.m. This has changed from April 24-25 to June 11-12.

The July/Nantucket Auction: July 17 at 10 a.m. The sale will no longer be held on Nantucket.

 

 
 

 

FREQUENTLY ASKED QUESTIONS ABOUT ELDRED'S

Do you offer appraisal services?

Yes. We appraise items for inclusion in our upcoming auctions, and we also offer complete estate and insurance appraisal services to meet the needs of the individual, bank or attorney requiring a personal property valuation. Each appraisal includes a complete description and value for each item, and, where applicable or needful, the medium, dimensions, condition, and identifying signature or symbol. We do not do divorce appraisals. Please visit our appraisal services help page for more information.

Where are you located?

We are located in East Dennis, on Cape Cod, Massachusetts. You can find a map and driving directions on the Location page.

How does the consignment process work?

We strive for a smooth and easy consignment process. Once you have shown your item(s) to our appraisers, they will give you an estimated auction value. If you decide to consign, we will sign a Contract with you, and place your item(s) in the most appropriate auction. We typically charge a 20% percent commission based on the hammer price, as well as a 1.5% insurance charge based on the low end of the estimate. We notify consignors prior to the auction, and send payment within 30 days after the sale date. There are no charges for photography, advertising, etc. Please read about the process on our Consignment page.

Do you accept credit cards for auction purchases?

Yes, we accept all major credit cards with domestic billing addresses for purchases up to $5,000. We also accept cash, personal or business checks, money orders, cashier's checks, and ACH/wire transfers for auction purchases. We do not accept PayPal. We do not release auction merchandise prior to payment. You can also use a credit card for catalogs orders, and for shipping and handling charges of auction purchases.

Is the shipping cost of an auction purchase included in my invoice?

No. Shipping and handling charges are separate. We include a shipping instruction form along with the invoice we send you after the auction. We cannot estimate shipping charges in advance. Shipping charges can only be determined once the piece(s) is packed and weighed. We do not ship auction purchases until they have been paid for. You must contact us to arrange shipping and provide payment method. We accept credit cards for shipping and handling charges.

How long will it take for my item to be shipped to me?

Once payment is received, in-house shipping can take 4-6 weeks. If your item is not eligible for in-house shipping, or if you need expedited shipping, we can release your purchases to third-party shippers with your authorization.

The site does not seem to be working for me. Help!

First, please check out our Site Requirements to make sure you are using a supported browser and have the necessary features enabled. If you are still having trouble, please contact us.

  • Hours: April-November: Mon.-Fri. 8:30am until 4:30pm
  • December-March: 8:30am until 4:00pm
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    • Site Last Updated: April 2, 2020

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