What information we collect online
In several areas of our site, we ask you to provide information by filling out and submitting online forms. These areas include:
In these areas we may ask for your name, address, email address, credit card and other information needed to complete your order or fulfill your request. In order to make improvements to our site, we may use this information to help show us how customers use the site.
How we use the information we collect
Eldred's has a strong tradition of providing quality auction catalogs and brochures and excellent customer service. Our goal is to bring this tradition to the online environment, offering services that meet your needs.
The information we gather when you visit our site may be used in aggregate to improve the products and services we offer you. In the end, we hope this information will help us tailor our communications so that you receive more of what you want from us and less of what you don't want.
How we use e-mail
After you place an order on our site, you will receive an e-mail confirmation. You will receive these e-mails only if you have provided your e-mail address during checkout.
We do use e-mail as a means of receiving feedback from our customers, and we encourage you to e-mail us with your questions or comments. We read every e-mail we receive.
Please note that we do not sell or share e-mail addresses with other companies.
Information we do not share with others
Eldred's does not share, sell or trade email addresses, information collected as part of a survey or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is stored on a highly secure server that is not accessible via the Internet.