|
Security
|
Statement of Purpose |
| Eldred's understands your concerns over Internet
security. Because we share your concerns, we’ve worked hard to
develop a highly secure online catalog ordering process – one that
lets you order with confidence. And we offer a Secure Order
Guarantee that gives you 100% protection for your credit card
transactions at eldreds.com. |
|
Secure Order Guarantee |
We guarantee that your credit card information will be safe when you
place an order at eldreds.com. Our Secure Order Guarantee means that
you’ll never have to pay any money related to unauthorized charges to
your credit card account, if those charges result from a transaction at
eldreds.com. Bottom line: You’re always protected when you order
catalogs from our site.
Here’s how the guarantee works: If you’re ever a victim of credit card
fraud, the Fair Credit Act specifies that your credit card company can
hold you liable for no more than $50 in fraudulent charges to your
account. With our Secure Order Guarantee, you’ll be reimbursed for any
amount up to $50 billed to you by your credit card company for
unauthorized charges to your account, if those charges result from an
order you’ve placed on our secure server. For this protection, you must
promptly notify your credit card company of any fraudulent charges and
follow the procedures for doing so as outlined in your credit card
agreement. |
|
Entering Secure Mode |
Next, your computer and our server begin communicating in secure mode,
sending data back and forth in an encrypted format.
At this point you may see a window which some browsers display when you
are about to receive a secure document. It’s fine to click "OK" (or
"Continue") to proceed – it simply means that you will begin receiving
pages in a highly secure encrypted format.
After your browser has entered secure mode, we’ll ask you to enter your
credit card information. The encryption features of browser software are
exceptionally powerful and ensure the security of this data as it is
transmitted to our server. Our site uses the Secure Sockets Layer (SSL)
protocol and 128-bit strong encryption to maintain the highest level of
security. |
|
My Order Is Complete. What Happens Next? |
|
Security measures continue even after you’ve placed your order, as we
process your order on a highly secure internal system that is
inaccessible via the Internet. |
|
Older Web Browsers and Y2K |
If you use one of the following Web browsers, you may encounter a
security warning when you visit a secure page at any Web site after
December 31, 1999:
Netscape Communicator 4.05 or earlier
Microsoft Internet Explorer 4.01 for Macintosh
The warning is generated in error and is caused by a software problem in
the above browsers. The browser problem does not affect the security of
your connection to our site. For more information on this issue,
including details of how to update your browser. |
|
Tip: Continuing to Browse |
|
Once your order is complete, it’s perfectly safe for you to continue to
browse our site in standard mode. In fact, once you exit the ordering
process, your browser will automatically revert to this slightly faster
mode of communication.
|
|
What If I Order with a Browser That Doesn’t Support Security? |
You can’t. Because we don’t want you ever to have to worry about
ordering from our site without a secure connection, we’ve designed our
system so that it will process orders only with browsers that support
secure mode.
Please note that the latest versions of Netscape’s and Microsoft’s
browsers have security features, and both are free for downloading.
Visit either company’s Web site for details.
|
|
